A Technician Is Troubleshooting a Windows Computer and Needs to Stop

question 16

Multiple Choice

A technician is troubleshooting a Windows computer and needs to stop the explorer.exe process. Multiple attempts to open Task Manager have failed. The technician can successfully open a command prompt.  
Which of the following steps should the technician take next?

• A) Use the taskkill utility to locate the PID for the explorer.exe process.
• B) Use the tasklist utility to end the explorer.exe process.
• C) Use the tasklist utility to locate the PID for the explorer.exe process.
• D) Use the taskkill utility to end the explorer.exe process.

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