A User Is Following the Instructions of a Help Desk

question 9

Multiple Choice

A user is following the instructions of a help desk technician and is attempting to launch System File Checker from the command-line interface. Each time the user types sfc /scannow and presses Enter, the utility fails to run, and an error appears stating the command must be run using an elevated command prompt.  
Which of the following best describes the reason for this issue?

• A) The user must open the command-line interface using Run as administrator.
• B) The user needs to sign out and sign back in as an administrator.
• C) The computer has a failing hard disk drive.
• D) The user is mistyping the command at the command line.

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Definitions:

Fixed Mindset

The belief that one's abilities, intelligence, and talents are fixed traits and cannot be significantly developed.

Metacognition

Our ability to understand and be aware of how we think and the processes we use to think.

Self-efficacy

An individual's belief in their own ability to complete tasks and achieve goals.

Fixed Mindset

A belief that a person's abilities, intelligence, and talents are fixed traits, leading to a reluctance to challenge oneself or learn from failures.