A Windows Computer Stopped Printing to a Directly Connected Printer

question 6

Multiple Choice

A Windows computer stopped printing to a directly connected printer, and the technician suspects a service may be at fault.  
Which of the following steps can the technician take to verify her suspicion?

• A) Use Device Manager to verify the printer is properly recognized.
• B) Use services.msc to disable the Spooler service.
• C) Use the Services Console to stop and start the Spooler service.
• D) Use File Explorer to erase all print jobs in the print queue.

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Definitions:

Autonomic

Relating to the autonomic nervous system, which controls involuntary bodily functions such as heartbeat and digestion.

Somnambulism

Also known as sleepwalking, a disorder that involves walking or performing other complex behaviors while asleep.

Hypnosis

A trance-like state in which a person has heightened focus and concentration, often used for therapeutic purposes.

Craniotomy

A surgical operation where a bone flap is temporarily removed from the skull to access the brain.