You Have Received Several Trouble Tickets from the Employees in the Warehouse

question 6

Multiple Choice

You have received several trouble tickets from the employees in the warehouse for the stand-alone computers used to control various shipping machines because the computers are not booting when powered. Each time a technician resolves the booting issue the boot order is changed in the firmware. Each computer is required to have the USB ports disabled in the firmware to keep employees from connecting rogue devices.  
Which of the following steps should be taken to eliminate these trouble tickets?

• A) Disconnect the USB ports from the motherboard.
• B) Enable the supervisor password in the BIOS/UEFI setup.
• C) Require all employees to use a unique Windows user account and password.
• D) Install a lock on the computer case to prevent removal of the covers.

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Definitions:

Expectancy Theory

A psychological theory that describes the motivational relationship between people's expectations for success, their perceived efforts, and their ultimate performance.

Rewards

The benefits or compensation received in recognition of one's effort, achievement, or service.

Performance

The act of carrying out a task or function; how well an individual or group meets established goals or standards.

Dysfunctional Methods

Ineffective or harmful practices or techniques that hinder the achievement of objectives or damage organizational culture.