Recently, Jessica Has Been Receiving Reports at the Help Desk

question 64

Multiple Choice

Recently, Jessica has been receiving reports at the help desk that clients cannot log in to their computers and need to rest their passwords. After checking the log file, Jessica decided to ask one client who had recently changed his password, why he decided to change it. The client reported that someone from the help desk had called him and asked him for his password two days ago. He gave the caller the password, and now he can't log in to his system. Jessica has discovered that the client was a victim of social engineering. ​
What can the company do to prevent this from happening again?

• A) Educate users.
• B) Use multifactor authentication.
• C) Install anti-malware software.
• D) Install firewall software.

---

Definitions:

Polygenic Inheritance

A mode of genetic inheritance in which traits are influenced by multiple genes, often resulting in a continuous range of possible phenotypes.

X-linked Disease

Genetic conditions that are caused by mutations in genes on the X chromosome, often affecting males more severely than females.

XX Chromosome Pattern

The genetic configuration characteristic of female biological sex, consisting of two X chromosomes.

XY Chromosome Pattern

A chromosomal configuration in humans that typically determines male biological sex, consisting of one X chromosome and one Y chromosome.