Holly Has Been Tasked to Design the Plan the IT

question 14

Multiple Choice

Holly has been tasked to design the plan the IT department will use when making a change to systems. The plan will be used anytime the company needs to change a system and should include which people are to be contacted when changes are made and what the changes will do to other equipment.  
While Holly writes the change document, what types of things will she need to include in the scope of change? (Select all that apply.)

• A) Key components of the change and how they will be addressed
• B) Risk or problems that might arise during the change
• C) Skill sets, tasks, and activities required to carry out the change
• D) A plan in case something happens and the change cannot be executed
• E) Who will participate in the change
• F) How the success of the change will be measured

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Definitions:

Activity-Based Costing

A costing method that assigns overhead and indirect costs to related products and services based on their usage of those costs.

Indirect Labor

Labor costs not directly associated with the production of goods or services, such as supervisory or maintenance labor.

Equipment Expense

Equipment expense refers to the cost associated with purchasing, maintaining, and using equipment in a business operation, usually accounted for over the equipment's useful life.

Overhead Accounts

Accounts that track the indirect costs of production or services, such as utilities and rent.