A User Is Experiencing Problems Connecting to a SOHO Wi-Fi

question 20

Multiple Choice

A user is experiencing problems connecting to a SOHO Wi-Fi network via her mobile device.
Which of the following is the first step a technician should take in resolving this issue?

• A) Reset the network settings on the mobile device.
• B) Reset the network settings on the wireless router.
• C) Determine if any other devices are experiencing the same issue.
• D) Back up the data on the device and perform a factory reset.

---

Definitions:

Withdraw Assets

The act of taking out assets, typically cash, from a business by its owner for personal use.

Partnership

A business structure in which two or more individuals manage and operate a business in accordance with the terms and objectives set out in a Partnership Agreement.

Articles of Partnership

A document that outlines the terms, conditions, and agreements among partners in a business partnership.

Salary Allowances

A fixed amount or stipend given over and above the basic salary for meeting specific requirements or expenses.