You Are Troubleshooting a Mobile Device That Will Not Pair

question 45

Multiple Choice

You are troubleshooting a mobile device that will not pair with a Bluetooth headset. The device was functioning properly with the headset until a recent corporate-wide OS update. No other mobile devices in the organization are exhibiting this issue with Bluetooth headsets.
Which of the following is the first step you will take to resolve this issue?

• A) Reset the network settings in the mobile device Settings app.
• B) Replace the Bluetooth headset with a new pair.
• C) Update the radio firmware in the mobile device.
• D) Forget all Wi-Fi networks on the mobile device.

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Definitions:

Structuralism

A theory in psychology that considers the structure of the human mind and its perceptions as the main object of psychology.

Conscious Experience

The array of thoughts, feelings, perceptions, and sensations that are being experienced by an individual at any given moment.

Cultural Diversity

The existence of a variety of cultural or ethnic groups within a society, celebrating differences in race, language, religion, traditions, and values.

Canadian Psychological Association

The primary organization representing psychologists throughout Canada, focusing on the advancement and promotion of psychology as a science, profession, and tool for human welfare.