Identify the Following Terms

question 40

Short Answer

Identify the following terms:
George Kennan and "containment"

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Definitions:

Value Chain

A model that describes the full range of activities required to create a product or service, from conception through the different phases of production to eventual delivery to the consumer.

Mass Services

Services provided to a large number of customers with standardized processes, often seen in the banking and retail sectors.

High Contact Time

Situations where there is extensive interaction or engagement over a period between two parties, such as in education or customer service.

Process Costing Systems

An accounting system used in manufacturing where costs are assigned to processes or departments and then allocated to products.