The Management of Z-Cosmetics,after Identifying Key Measurements,decided to Set Performance

question 22

Multiple Choice

The management of Z-Cosmetics,after identifying key measurements,decided to set performance targets for its business.In order to fulfill the purpose,it adopted a process which required the management to collect data from Color Cosmetics,a leading manufacturer in the industry.The managers of Z-Cosmetics believed that adopting the best practices across the industry would help them achieve their goals more effectively.Identify the process used by Z-Cosmetics to set performance targets.

• A) Activity-based costing
• B) Benchmarking
• C) Total Quality Management
• D) Budgeting

Understand the mechanisms and importance of conveying messages through channels.

Appreciate the effects of language use and emotional appeals in negotiation.

Recognize the crucial role of feedback in the communication process.

Understand the impact of verbal immediacy on negotiation dynamics.

---

Definitions:

Acrosome Reaction

A series of events in which the acrosome, a caplike structure covering the head of a sperm cell, releases proteolytic (protein-digesting) enzymes and undergoes other changes that permit the sperm to penetrate the outer covering of the egg.

Spermatogenesis

The process by which sperm cells are produced in male gonads, involving both mitosis and meiosis, resulting in haploid sperm from diploid cells.

Blastomere

A type of cell produced by the division of the egg after fertilization, contributing to the formation of the embryo.

Blastodisc

A small disc of cytoplasm at the animal pole of a reptile or bird egg; cleavage is restricted to the blastodisc (meroblastic