The Management of Z-Cosmetics,after Identifying Key Measurements,decided to Set Performance

question 22

Multiple Choice

The management of Z-Cosmetics,after identifying key measurements,decided to set performance targets for its business.In order to fulfill the purpose,it adopted a process which required the management to collect data from Color Cosmetics,a leading manufacturer in the industry.The managers of Z-Cosmetics believed that adopting the best practices across the industry would help them achieve their goals more effectively.Identify the process used by Z-Cosmetics to set performance targets.

• A) Activity-based costing
• B) Benchmarking
• C) Total Quality Management
• D) Budgeting

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Definitions:

Levels of Management

The hierarchical layers of authority in an organization, typically ranging from top management to middle management to lower management.

Chain of Command

A hierarchical structure in an organization defining the authority and communication line from the highest to the lowest ranks.

Successively Higher Levels

Progressive stages or tiers in a hierarchy, organization, or process where each level represents an advancement or escalation from the previous.

Authority

The ability or jurisdiction to instruct, decide, and compel adherence.