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Application of Skills Directions: Apply the Knowledge You Have Gained from Chapter 8

question 19

Multiple Choice

Application of Skills
Directions: Apply the knowledge you have gained from Chapter 8 to select the best answer to the questions about the following reading passage.
?Just Another Night
¹ It was just another night at the frat house. The drinking started early and usually didn't stop until dawn. One of my brothers, a popular easy-going guy named Ryan-not usually much of a drinker-was celebrating a big birthday: his twenty-first. Egged on by the hooting crowd, Ryan bolted down one drink after another, after another, after another.
² By the time Ryan reached 12 drinks, he was slurring his words. As he kept chugging drinks, his face looked flushed; he started sweating heavily. When Ryan lurched to his feet, he swayed unsteadily for a few moments and then collapsed. At first everyone laughed. Then we tried to revive him. We couldn't.
³ "He's not breathing!" I shouted. Someone called 911, and paramedics rushed Ryan to the nearest hospital. His blood-alcohol concentration was several times above the legal limit.Despite intensive efforts by the medical team, nothing helped. Ryan's twenty-first birthday was his last. Our party was over.
-adapted from Hales, An Invitation to Health: Choosing to Change , p. 377
The climax of the story occurs when?

Definitions:

Flow of Goods

The movement of products from the place of production to the end consumer, including all the stages in between, such as warehousing and transportation.

Customer Service Factors

Elements that influence the quality of support and service provided to customers, including responsiveness, empathy, reliability, and communication.

Logistics System

The organized network of activities involved in moving resources, goods, and information from point of production to end users.

Supply Chain

A system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.