Peter Is a Senior Manager in an Organization That Is

question 33

Multiple Choice

Peter is a senior manager in an organization that is currently laying off its employees.It is Peter's responsibility to convey this message to the laid off employees.Harry is one among them with whom Peter had a conflict a year ago.Therefore,in an attempt to avoid any such conflicts again,Peter requested a human resources representative to convey the message instead.In this case,Peter uses the _____ heuristic.

• A) intuitive
• B) availability
• C) representativeness
• D) adjustment