The Client Should Be Told Not to Make Statements to Others

question 55

Multiple Choice

The client should be told not to make statements to others about his or her case or injuries, because such statements

• A) might cause gossip.
• B) can be used against the client in court.
• C) might damage the attorney's reputation.
• D) are against the law.

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Definitions:

Service Inventory

Intangible goods in a service operation that cannot be stored or inventoried in the traditional sense, such as available hotel rooms or hours of consulting.

Service Stockout

Occurs when a service provider cannot meet customer demand due to insufficient resources or capacity, leading to customer dissatisfaction.

Service Level

A measure of the quality of a company's service, typically in terms of meeting customer needs or the percentage of customer demands met on time.