Which of the Following Questions Should Be Addressed First While

question 38

Multiple Choice

Which of the following questions should be addressed first while diagnosing a disagreement?

• A) Do both parties have access to the same information?
• B) Is conflict simply anticipated,or has it escalated to full-blown tension?
• C) Is the disagreement related to facts,goals,methods,or values?
• D) Do both parties perceive the information in the same way?

Recognize the role of feedback in the communication process.

Understand the elements and key players in the communication process.

Acknowledge the influence of cultural differences on communication practices.

Recognize the difference between formal and informal communication channels.