The Management in an Organization Wanted to Reduce Employee Turnover

question 39

Multiple Choice

The management in an organization wanted to reduce employee turnover by increasing their job satisfaction.Therefore,they provided employees with a safe work environment and a sense of job security.However,the turnover rate did not decrease even after implementing these changes.During exit interviews,the employees complained that they do not have any opportunities for achievement and personal recognition.From this scenario,according to Herzberg's theory,it can be understood that:

• A) hygiene factors are lacking in the organization.
• B) the organization falls short of motivators.
• C) all employees are self-actualized individuals.
• D) the employees' higher-order needs are met.

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Definitions:

Social Learning

The process by which individuals learn behaviors, norms, and values by observing and imitating others, especially those considered to be role models.

Newborns

Infants in their first days and weeks of life, particularly the period immediately following birth.

Preference

The selection of one item, idea, or action over another based on subjective likes or dislikes.

Mother's Voice

The auditory recognition by infants and children of their mother’s voice, which is known for its comforting and bonding effects.