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What is embodied in the concept of new public management? In your opinion, is it possible to reinvent government in the fashion described in the text?
Variable Selling
Costs associated with selling activities that fluctuate with the level of sales, such as commissions and shipping charges.
Income Statements
Financial documents summarizing a company's revenues, expenses, and profits over a specific period, showing its financial performance.
Contribution Margin
The amount remaining from sales revenue after variable costs have been deducted, indicating how much contributes towards covering fixed costs and generating profit.
Call Center
A centralized office used for receiving or transmitting a large volume of requests by telephone, often involving customer service or technical support.
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