Millie and Noble Dispute the Quality of a Set of Patio

question 55

Multiple Choice

Millie and Noble dispute the quality of a set of patio furniture sold over the Internet. They agree to resolve their dispute in Come2Terms.com,an on-line forum. Like most online forums,Come2Terms.com applies

• A)general,universal legal principles.
• B)the provisions of the Federal Arbitration Act.
• C)jurisprudence developed by the United Nations.
• D)the law of California (or another specific U.S. jurisdiction).

---

Definitions:

Telemarketing

Using the telephone to interact with and sell directly to consumers.

Direct Mail

A marketing strategy that involves sending promotional materials or products to potential customers through postal mail.

Account Opportunity Level

A rating or assessment of the potential value or profitability that a particular customer or account could bring to a company.

Product

is any good, service, or idea that can be offered to a market to satisfy a want or need.