Examlex
Environmentalists and consumer groups feared that the would overrule U.S. environmental laws and in other ways infringe on the sovereignty of the nation.
Delivery Gap
The difference between the service quality a company promises to deliver and the actual service quality delivered to customers.
Customer
An individual or entity that purchases goods or services from a business.
Steak Tartare
A dish consisting of finely chopped or ground raw beef, often served with onions, capers, seasonings, and an egg yolk.
Service Dimensions
The various aspects of a service that affect the customer's perception and satisfaction, including reliability, responsiveness, assurance, empathy, and tangibles.
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