Directions: Choose the Best Answer Based on the Information You

question 12

Multiple Choice

Directions: Choose the best answer based on the information you read in Chapter 5. ​ Flash cards are a useful tool for

• A)shaping new ideas
• B)recalling basic information
• C)judging the strengths and weaknesses of an idea
• D)explaining what information means

Identify the steps necessary for analyzing conflicts effectively.

Recognize the importance and application of a collaborative approach for achieving win-win solutions in conflicts.

Analyze the disadvantages of different conflict management styles including the accommodative approach.

Explain the concept of concession bargaining and the situations in which it is most appropriately utilized.

---

Definitions:

Self-Actualization

The accomplishment of realizing one's skills and possibilities, regarded as a fundamental urge or demand in every human.

Aesthetic

Pertaining to beauty or the appreciation of beauty.

Cognitive

Pertaining to mental processes such as perception, memory, thought, and problem-solving.

Neuroticism

A personality trait characterized by emotional instability, anxiety, moodiness, worry, and sadness.