After Receiving a Partridge, Two Turtle Doves, and Three French

question 147

Multiple Choice

After receiving a partridge, two turtle doves, and three French hens from his true love, Luke is experiencing stress because he hasn't sent a single present to his true love yet! However, Luke decides to think about his situation as a challenge rather than a problem, and he realizes that he can talk to his friends about good gift ideas. In this example, which stress mediators are most clearly operating?

• A)Cognitive appraisal and predictability
• B)Control and predictability
• C)Control and social support
• D)Cognitive appraisal and social support

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Definitions:

Effective Communication

The process of exchanging information or ideas in a way that is easily understood and results in the desired outcome.

Jargon

Specialized language or terminology used within a particular profession, field, or group, often difficult for outsiders to understand.

Congruence

A condition in which a person’s words, thoughts, feelings, and actions all contain the same message.

Enterprise Social

A set of collaboration and social networking tools designed for use within a company or organization to enhance communication and productivity.