When Abigail Was Learning a Complex New Computer Program, She

question 66

Multiple Choice

When Abigail was learning a complex new computer program, she found that she made fewer errors when she was working alone than when she was in the computer class. This difference in her performance can best be explained by the principle of

• A)descriptive norms.
• B)social interference.
• C)deindividuation.
• D)social loafing.

---

Definitions:

Fire-Retardant

A substance that is applied to material or integrated into it to decrease the flammability and resist the spread of fire.

Curiosity Approach

A sales technique aimed at sparking the prospect's interest or curiosity about a product or service to engage them further in the sales conversation.

Question Approaches

Techniques used in sales and negotiations that involve asking questions to better understand customer needs, build rapport, and guide conversations.

Pre-Approaches

The preparatory steps or research conducted by a salesperson before making a sales presentation or meeting a potential client.