How Does Aggression Between or Against Workers Differ from Violence

question 18

Multiple Choice

How does aggression between or against workers differ from violence outside of the workplace?

• A) In general, most murder victims in the United States do not know their assailants, but in the workplace most killings occur between co-workers.
• B) Instrumental aggression rarely occurs in the workplace, although it is common outside of the workplace.
• C) Aggression in the workplace is most often physical.
• D) Most aggression in the workplace is verbal.

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Definitions:

Display Rule

Cultural norms that dictate the appropriate emotional responses to situations.

Feeling Rule

Social norms that dictate the appropriate emotions to be expressed in different situations, influencing how individuals manage their emotional responses.

Independent Self

A psychological concept referring to individuals who define themselves in terms of their personal attributes, achievements, and goals.

Autonomous Person

An individual who acts independently or self-sufficiently, often making decisions based on personal beliefs and values.