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Which of the Following Statements Is Correct

question 204

Multiple Choice

Which of the following statements is correct?


Definitions:

Service Delivery System

The framework and processes used by an organization to provide services to its customers efficiently and effectively.

Competitive Advantage

A unique attribute or ability that enables a business to outperform its competitors.

Knowledge Gathering

The collection of information from various sources comprehensively, aiming to increase understanding or make informed decisions.

Franchise System

A method of doing business whereby a franchisor licenses trademarks and proven methods of doing business to a franchisee in exchange for a recurring payment, and often a percentage of the franchisee's revenue.

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