Many Years Ago,chemists at 3M Corporation Were Trying to Create

question 11

Multiple Choice

Many years ago,chemists at 3M Corporation were trying to create a super-strong glue.Somehow they got their molecules twisted and came up with one of the weakest glues ever made.But,rather than pouring it down the drain,they tried coating some paper with it,and the "Post-It Note" was born.In this case,3M was acting as a(n)

• A) utility.
• B) rationer.
• C) entrepreneur.
• D) abstraction.

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Definitions:

Customer Relationship Management

A strategy for managing an organization's interactions with current and potential customers, often using data analysis to study large amounts of information.

Private-label Merchandise

Products that are manufactured or provided by one company for offer under another company's brand, often found in retail to offer exclusive branding options to the retailer.

Personalized Offerings

Customized products or services designed to meet the specific needs or preferences of an individual customer.

Rapid Delivery

A service process that ensures products or goods are delivered to the customer promptly, often within the same day or a few hours.