Switching Costs Make It Less Likely That the Consumer of a Network

question 7

Multiple Choice

Switching costs make it less likely that the consumer of a network good will shift to a different company's product. This is called the __________ effect.

• A)lock-in
• B)system
• C)Internet
• D)compression

---

Definitions:

Particular Product

A specific item or type of product that is distinct or unique in some way from other products.

Labor Rate Variance

The difference between the actual hourly wage paid to workers and the expected (or standard) wage.

Direct Labor Standard

A benchmark for the amount of labor time that should be consumed in the production of a good or service, used for costing and efficiency analysis.

Labor Rate Variance

The financial difference between the actual cost of labor and the budgeted (or standard) cost of labor, influenced by the wage rates paid and the amount of labor hours used.