The _____ of an Electronic Commerce Implementation Includes the Costs

question 2

Multiple Choice

The _____ of an electronic commerce implementation includes the costs of hardware, software, Internet connections, design work outsourced, salaries and benefits for employees involved in the project, and the cost of maintaining the site once it is operational.

• A) total cost of ownership
• B) change management cost
• C) top line cost
• D) opportunity cost

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Definitions:

Cost Effectiveness

An assessment criterion to determine the best (lowest) cost option for achieving a specific set of results, often used in financial and budget planning.