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Technician A says problems in the steering and suspension systems that affect braking usually are related to a pull to one side or the other. Technician B says braking problems related to steering, suspension, and wheel alignment usually involve back-end components. Who is correct?
Intermittent Reinforcement
A conditioning schedule in which a reward or punishment is not administered every time the desired response is performed, resulting in a stronger and more resilient behavioral response.
Influence
The capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself.
Empowerment
The delegation of power or authority to employees and team members in an organization, enabling them to take initiative and make decisions.
Managing Antecedents
The process of identifying and addressing the factors that precede and influence behaviors within an organizational context.
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