Examlex
Microsoft OneNote is a __________________ app for your academic and professional life.
Titanium Graphite
A composite material that combines titanium and graphite, known for its high strength and lightweight properties.
Moments of Truth
Critical points of interaction between a customer and a company, which significantly impact the customer's perception and satisfaction.
Customer's Standard Expectations
The basic level of service or product quality that customers believe they will receive from a business.
Service Design Technique
A methodological approach to designing services with the goal of ensuring that service interfaces are useful, usable, and desirable from the client's perspective.
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