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Case-Based Critical Thinking Questions Case 2-2 Charlotte has just taken a job at a local publishing house. She has a lot of tasks to accomplish today, but her first task is to write letters to several of the authors and send out contracts. Charlotte wants to make a good impression on her boss, so she wants to make sure all her correspondence with the authors is professional and looks formal. Charlotte is still having problems formatting her document to print correctly on the company letterhead. After looking at Print Preview, she thinks it would help to move all text in her document to the right by one inch. How does she do this?
Conflict
A situation of disagreement or dispute between parties with perceived incompatible goals, needs, or desires.
McGrath's Model
A framework for understanding group tasks and performance, identifying different types of group tasks and the dynamics involved in completing them.
Group Tasks
A set of responsibilities or activities assigned to a group to be completed collaboratively.
Basic Group Goals
Fundamental objectives pursued by a group, such as task completion, member satisfaction, or effective decision-making, that guide their activities and interactions.
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