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The UCLA Medical Center Is Facing Sanctions from California's Department

question 138

Multiple Choice

The UCLA Medical Center is facing sanctions from California's Department of Health because several of its employees viewed records of famous patients, patients with whom the employees had no contact or care responsibilities. The employees viewed the records of, among others, Maria Shriver (wife of Governor Arnold Schwarzenegger) , the late Farrah Fawcett, and Britney Spears. The unauthorized access to the records was uncovered when the story of the late Ms. Fawcett's recurrence of cancer was published in The National Enquirer before Ms. Fawcett had disclosed her health condition to family or friends. Ms. Fawcett's lawyers then notified the hospital of the only possible source of the information. Which category of an ethical breach applies to the conduct of the hospital employees?

Definitions:

Process Capability Ratio

A statistical measure that evaluates the ability of a production process to produce output within specified limits.

Process Capability Index

A statistical measure that quantifies how well a process is able to produce output within specification limits compared to the spread of the process values.

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An Acceptance Plan outlines the criteria and process by which project deliverables are verified and accepted by stakeholders.

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