Jake Barnes Has Been Posting Customer Complaints on One of His

question 178

Essay

Jake Barnes has been posting customer complaints on one of his company's competitor's websites. Jake has never been a customer of those competitors, but he uses time during his work days to go online and issue negative reports to make his sales job easier. He uses the complaints posted in talking with customers in order to persuade them to sign with his company. Jake's employer has asked to review Jake's and other salespeople's computers to see whether anyone on the sales team is responsible for the uptick in negative feedback against competitors. Explain Jake's and his employer's rights.

---

Definitions:

No Collar

Describes workers in industries characterized by creative or knowledge-based jobs, as opposed to traditional blue-collar or white-collar sectors.

Work-Life Balance

The equilibrium between personal life and professional work, where both are given equal priority to improve overall happiness and fulfillment.

Creativity

The ability or power to create, characterized by the use of imagination or original ideas to create something; inventiveness.

Frankfurt School

A social and philosophical movement in Germany in the early 20th century that focused on the role of culture in maintaining societal power structures, marked by a critical theory of society.