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Granny's Cookies is a bakery located in a small town in Nebraska. However, Granny's has a strong Internet presence and ships cookies throughout the United States. Granny's recipes for its cookies are a trade secret. The employees at the Nebraska store who need to know the recipes to bake the cookies are aware of the recipe. The employees have signed a nondisclosure agreement. Jim Bradford, on of Granny's bakers, just took a job with Chippers, a cookie company located in San Diego, California. Chippers also has a strong Internet presence. S uppose that before he left Jim went into Granny's mailing list, which had been compiled from orders filled for people around the country. Jim changed the e-mail and mailing addresses so that the list was no longer accurate. Jim did not keep a copy of the original list for himself. Which of the following is true?
Standard Operating Procedures
Detailed, written instructions designed to achieve uniformity of the performance of a specific function or operation within an organization.
Memorandums
Also known as memos, they are brief written messages used within an organization to communicate policies, procedures, or official business among employees.
External Audiences
Groups or individuals outside of an organization who are interested in or affected by its activities and communications.
Routine Requests
These are standard or regular inquiries or applications for information, services, or actions that follow established procedures.
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