Conventions for Conveying Emotion in Email Communication Include

question 36

Multiple Choice

Conventions for conveying emotion in email communication include

• A) use of "emoticons."
• B) use of capitalized letters to indicate emphasis.
• C) interpretation of capitalized letters as shouting.
• D) all of these are true.

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Definitions:

IMC Program

Integrated Marketing Communications Program, an approach to creating a unified and seamless brand messaging experience across all channels and communication methods.

Consumer Products Types

Refers to categories of products marketed to consumers, typically divided into convenience, shopping, specialty, and unsought products.

Marketing Strategy

The overall plan of action for reaching and converting a target market into customers, which includes segmentation, targeting, positioning, and marketing mix decisions.

Personal Selling

A marketing process which involves face-to-face communication between salespeople and prospective buyers to promote and sell products or services.