The Number of Apneic Periods Observed Is 15,and the Number

question 21

Multiple Choice

The number of apneic periods observed is 15,and the number of hours slept is 5.The apnea index is:

• A) 3
• B) 8
• C) 20
• D) 45

---

Definitions:

Need-Payoff Question

A question posed by a salesperson to make a potential buyer consider the positive outcomes or benefits of purchasing a product or service.

SPIN Approach

A sales technique based on asking Situation, Problem, Implication, and Need-payoff questions to understand a prospect's needs and propose solutions effectively.

Retail Salesperson

This individual sells goods or services to customers for their personal, nonbusiness use.

Direct Question

A straightforward query aimed at receiving a specific piece of information from the respondent.