A Small Computer Retailer Makes Every Effort to Satisfy Customer

question 52

Multiple Choice

A small computer retailer makes every effort to satisfy customer needs both before and after the sale. However, this retailer regards social problems as being beyond the scope of his business. This firm's management has recognized

• A) some degree of social responsibility in its commitment to customers.
• B) the existence of social responsibilities but having failed to do anything about them.
• C) ethical obligations to customers but not social responsibilities.
• D) social responsibility as the domain of big business.

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Definitions:

Parol Evidence Rule

A legal principle that prevents parties in a dispute from presenting evidence of prior or contemporaneous agreements that contradict or modify the written terms of a final contract.

UCC 2-301

A provision under the Uniform Commercial Code (UCC) that emphasizes the importance of good faith in the performance or enforcement of contracts covered by the UCC.

Obligor

The party in a contractual agreement who is bound to provide a benefit or payment to another.

Assignment

A contracting party’s transfer of his or her rights to a contract to a third party.