When a Company Delivers an Excellent Product with Excellent Service,______________

question 61

Multiple Choice

When a company delivers an excellent product with excellent service,______________ are likely to follow.

• A)profits and a good reputation
• B)customer satisfaction and profits
• C)healthy sales and profits
• D)customer satisfaction and healthy sales

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Definitions:

Auto Insurance

A policy purchased by vehicle owners to mitigate costs associated with getting into an auto accident or other vehicular damage.

Moral Hazard

Moral Hazard refers to situations where one party is more likely to take risks because the negative consequences of their actions are borne by another party.

Adverse Selection

A situation where asymmetric information leads to the selection of undesirable participants in a contract or agreement, often seen in insurance and financial markets.

Bank Deposits

Funds that customers place into banking institutions for safekeeping and to earn interest.