The Basis of ECRM Is a

question 55

Multiple Choice

The basis of eCRM is a

• A)focus on customization.
• B)conscientious work force.
• C)flexible distribution system.
• D)consumer-centric data warehouse.

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Definitions:

Elastic Demand

A condition where the quantity demanded of a product changes significantly in response to changes in its price.

Expenditures Decline

A situation where the amount of money spent by individuals or entities decreases over a period of time.

Elastic Demand

A scenario where the quantity demanded of a product is highly sensitive to changes in its price.

Quantity Demanded

The total amount of a good or service consumers are willing and able to purchase at a specific price.