A Small Business Customer Slips on a Wet Floor (Due

question 128

Multiple Choice

A small business customer slips on a wet floor (due to a slow water leak) ,falls and breaks an arm.Damages that could potentially be awarded to the customer might include:

• A)economic since the customer has a loss of physical abilities.
• B)noneconomic since the customer has medical bills.
• C)punitive due to the leak.
• D)compensatory to cover the cost of repairing the leak.

---

Definitions:

Four Ps

A marketing mix model that includes Product, Price, Place, and Promotion as key components to consider in marketing strategies.

Intangible Nature

Refers to the non-physical qualities or characteristics of services and goods, like brand image or customer experience.

Quality

The degree of excellence of a product or service, often measured against other similar products or services.

Price of a Service

The amount of money charged for the performance of a specific task or service provided to consumers or businesses.