All of the Following Are Key Objectives of SMM EXCEPT

question 13

Multiple Choice

All of the following are key objectives of SMM EXCEPT: 

• A) customer service.
• B) brand awareness.
• C) b rand development.
• D) brand preference.
• E) new customer leads.

---

Definitions:

Mixed Method Approach

An approach in research that combines qualitative and quantitative methods to gain a comprehensive understanding of a research question.

Research Methods

Strategies used to collect data.

Participant Observation

A qualitative research method where the researcher immerses themselves in the community or situation they are studying to observe and participate in its activities.

Semi-Covert Research

Research conducted with some level of secrecy or without fully disclosing the study's purpose to participants, often to observe behaviors naturally.