Which of the Following Is Not Considered a Social Media

question 10

Multiple Choice

Which of the following is not considered a social media marketing goal?

• A) Increasing customer satisfaction (customer service)
• B) Driving recommendations from friends and family
• C) Generating new leads
• D) Crisis communication and online reputation management
• E) Increasing the number of Facebook fans and Twitter followers

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Definitions:

Promotion

The act of advancing someone to a higher rank or position, often in a professional context, or the activities intended to increase awareness or sales of a product.

Stress

A psychological and physical response to perceived challenges or threats, involving emotional, cognitive, and biological reactions.

Causal Factor

An element or condition that directly influences the occurrence of an event or the state of a system.

Grilled-cheese Sandwiches

A popular comfort food consisting of melted cheese between slices of toasted bread, typically grilled or fried until golden brown.