The Net Promoter Score Measures

question 5

Multiple Choice

The Net Promoter Score measures:

• A) the degree to which a viewer promotes the product.
• B) revisits to the product website.
• C) satisfaction.
• D) loyalty.
• E) the number of likes on a product page.

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Definitions:

Equilibrium Price

The cost point where the amount of a product sought by buyers matches the amount made available by sellers, leading to a state of equilibrium in the market.

Milk Producers

Entities or individuals engaged in the production and supply of milk.

Coffee Shops

Retail establishments that primarily sell coffee, along with other beverages and light snacks, often serving as social hubs in communities.

Normal Good

A type of good for which demand increases when consumer income increases, and decreases when consumer income decreases, assuming all other factors remain constant.