When Planning an Outgoing Call, What Information Should You Have

question 14

Multiple Choice

When planning an outgoing call, what information should you have before you make the call?

• A) dates and times of any meetings or planned events that relate to the call
• B) a list of topics you want to discuss
• C) questions that you want to ask
• D) all the above

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Definitions:

Space Occupied

The amount of physical area used by an organization for its operations, often measured in square feet or meters.

Step-Down Method

A cost allocation method used in accounting to assign service department costs to production departments in a sequential manner based on benefits received.

Administration Department

A sector of a business or organization responsible for administrating policies, procedures, and administrative support.

Information Technology

The application of computers, storage systems, networking components, and other tangible devices, frameworks, and methodologies to generate, manipulate, preserve, protect, and share every type of digital data.