Your Attitude Is Reflected in Your Speech and Tone of Voice

question 10

True/False

Your attitude is reflected in your speech and tone of voice when you speak with someone by telephone.

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Definitions:

Contract Formation

The process by which parties' agreement reaches the point where a legally binding contract is established.

Elements Necessary

Fundamental components or conditions required for a legal claim, contract, or other judicial act to be valid or enforceable.

Hula Hoop

A toy hoop that is twirled around the waist, limbs, or neck, popularized in the 1950s.

Rebate

A partial refund to someone who has paid too much money for tax, rent, or utility.