In Many Companies, Customer Service Is

question 19

Multiple Choice

In many companies, customer service is

• A) not important
• B) a key focus
• C) evaluated using customer surveys
• D) both B and C

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Definitions:

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Crafting a pronouncement or declaration that outlines or introduces a concept, policy, or intention.

Interpret Source

The act of analyzing and deriving meaning from a document, artifact, or other form of original material.

Source's Reputation

The general opinion or perception regarding the credibility and reliability of a particular information source.

Purpose Material

Content or documents created with a specific goal or intention in mind, often to inform, persuade, or educate a target audience.