What Is the Most Appropriate Way to React When a Patient

question 11

Multiple Choice

What is the most appropriate way to react when a patient responds rudely to your attempts to provide care?

• A) Allow yourself to feel angry.
• B) Ask yourself what might have caused this reaction.
• C) Let the patient know he or she has hurt your feelings.
• D) Ignore the rude behavior.

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Definitions:

Adjacent Desk

A desk or workspace that is directly next to another, usually in an office or classroom setting, facilitating close proximity interaction.

Phone Call

A telecommunications mechanism that allows two or more users to converse when they are too far apart to be heard directly.

Situational Cues

Environmental or contextual factors that guide people's behavior or perceptions in specific situations.

Exam Cheating

The act of using unauthorized means or methods to achieve higher grades or scores in educational assessments.