Technician a Says Service Information Is Available on CDs or DVDs

question 70

Multiple Choice

Technician A says service information is available on CDs or DVDs. Technician B says  automotive service information can be Web-based.  Who is correct?

• A) A only
• B) B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Command-and-Control

A management style characterized by strict authority, where decisions are made at the top and communicated down through the hierarchy.

Management Model

A theoretical framework or tool that outlines the strategies, practices, and procedures used to manage an organization effectively.

General Guidelines

Broad and nonspecific instructions or rules designed to guide actions or behavior in various situations.

Defender Organization

A type of business strategy where a company focuses on protecting its existing market share by emphasizing product improvement and innovation within a narrow market scope.