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Two technicians are discussing vehicle warranties. Technician A says that most vehicle manufacturer warranties have at least some portion of coverage that is bumper-to-bumper. Technician B says that most repair shops warrant their repairs and parts for a certain time or mileage. Who is correct?
Process Average
The mean value of a series of process measurements, indicating the central tendency of process performance.
Process Range
The difference between the maximum and minimum values in a set of data, reflecting the variability in a process.
Assignable Cause
A specific, identifiable source of variation in a process, distinct from random variation and often indicating a need for corrective action.
Inadequate Training
A situation where employees have not been provided sufficient or appropriate training to perform their jobs effectively.
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