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Two Technicians Are Discussing Shop Operations

question 65

Multiple Choice

Two technicians are discussing shop operations. Technician A says that the accountant for the dealership may also be the cashier. Technician B says that service writers must understand enough about vehicle operations to understand the customer's concern. Who is correct?


Definitions:

Self-Stimulatory Behaviors

Repetitive movements or actions often performed for sensory feedback, commonly observed in individuals with autism.

Incessantly Flapping

A continuous and repetitive motion of flapping, often used to describe bird wings or human gestures indicating distress or excitement.

Fragile X Syndrome

A genetic disorder caused by changes in the FMR1 gene, leading to a range of developmental problems including learning disabilities and cognitive impairment.

Neuroimaging Studies

The utilization of various techniques to visualize the structure, function, or pharmacology of the nervous system.

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