It Is a Good Idea to Discuss with Your Customer

question 30

Multiple Choice

It is a good idea to discuss with your customer the types of ____ he or she might need.

• A) hardware
• B) sizing handles
• C) software
• D) formats

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Definitions:

Observational Learning

The process of acquiring skills, knowledge, or behavior by observing and imitating others.

Operant Conditioning

A learning process in which the strength of a behavior is modified by its consequences, such as rewards or punishments.

Angina Pectoris

A condition marked by severe pain in the chest, often spreading to the shoulders, arms, and neck, caused by an inadequate blood supply to the heart.

Angina Ludovici

A serious cellulitis of the submandibular space, often caused by bacterial infection, leading to swelling and potential airway obstruction.